Article ID: 51371 - Last Review: September 25, 2013
NOTE: This alarm is no longer used in version 7.X
Keywords: ALM0029
DESCRIPTION
This alarm indicates that the time on the PBX and the time on the Media Server are drifting further apart.
SEVERITY
Minor
IMPACT
The prairieFyre support group has found that PBX time drift can cause inaccuracies in reporting and real time.
TROUBLESHOOTING STEPS
Launch the Contact Center Client Application and load the Network Monitor. Expand the PBX's in the Network Monitor list and click the Data Links button. Compare the time coming from the ACD data stream to the time on the clock. They should be within 30 seconds of eachother.
APPLIES TO
CCM 6.0.X.X
NOTE: This alarm is no longer used in version 7.X
Keywords: ALM0029